The Expert Podcast

• Morgan & Morgan’s AI Chatbot Issue: One of the largest personal injury law firms in the U.S., Morgan & Morgan, allegedly used an AI chatbot to assist with casework.
• Fabricated Legal Citations: The chatbot created and cited fictional legal cases, leading to errors in legal filings.
• Limitations of AI in Legal Work: This case highlights the risks of relying on AI without proper human oversight.
• The Importance of Quality Control: Businesses using AI must double-check outputs to ensure accuracy before implementation.
• Key Takeaway: AI tools can be useful, but they should not replace human expertise, especially in legal and professional fields.

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