The Expert Podcast

If you're watching this it's probably because you have a very successful professional business and a company which is growing. You just need more resources to grow it faster or stronger. If your biggest problem is finding expert sales or marketing professionals that you can magnify their efforts, then we may have some solutions for you. If you're a company like an insurance agency, a general contractor, investigative agency, or any type of professional company that has sales and marketing opportunities you just can't capture them all, Extra Agents can give you some additional resources if you know how to deploy them and maximize their success.

As an example, if you're an agency or business, we can provide agents that can respond to sales inquiries. They can be phone calls, maybe you get emails, maybe you get live chat on your website, you might even get text messaging from prospective clients. If you have valuable sales inquiries that are not being handled because you don't have enough sales capacity, then Extra Agents can provide capacity that can handle good quality sales inquiries.

In addition, if you need more sales inquiries, our marketing resources can provide content which can attract additional visitors. That content can be video content, blog content, podcast content, and that content can be specific to your industry, even specific to your company. It can be videos like this with your logo in the background, you can have your office location in the background, and a professional video presenter will speak about your product, your service, your industry in general with the intention of having visitors who search for content or information about subjects related to your business find that content.

To the sales side of it, the sales agents can do anything from collecting information from inquiries, they can qualify your sales leads to find out exactly what products or services might be valuable to them, they can even start the closing process to complete a transaction. If it's an insurance agency, we can do things like collecting deck pages, lost runs, finding out what opportunities there are for rounding out accounts.

We can provide this in dedicated blocks of time dedicated to your particular business. So if you have certain gaps in coverage or thin coverage in your sales department, we can block out parts of time where a professional licensed agent can be available to handle your incoming inquiries. We're licensed in various industries: insurance being one, general contracting, private investigating, real estate title research, those types of things.

We can work within different CRMs, agency management systems, various phone systems. We have hardline and VoIP phones. We can connect to your system and we can pass along the information to your staff, put it into the CRM, or even complete transactions as needed. Our entire sales process is geared towards a flow towards a customer action. It's not just giving out information, it's not a free brochure, it's not like a talking business card. It's working through a road to a sale from meeting and greeting the customer, qualifying the customer's needs, presenting product, and even working towards completing the transaction, asking for the sale with that client.

The inquiries can also be handled by live video. If you have an opportunity where clients would be interested in a live video interaction with an agent, we can provide that as well. The background could be chroma key green screen like this, it can be a live professional background which you'll see here in a moment, it could be your office background. We can set it up specific to your business or generic to the industry in general.

On the marketing side, the content can be distributed for you. For example, we can distribute content to YouTube, podcast, Facebook, LinkedIn, blog post. We prefer to do things in more direct content acquisition. A lot of times social media isn’t necessarily the best place to put content because it's not searched there, but YouTube is an excellent source and we can distribute it in multiple channels.

So if your business has opportunities for more sales, more revenue, more top line that’s not being realized because the inquiries are not being handled thoroughly, because you have thin coverage, maybe not enough salespeople, maybe certain times of day where salespeople are working on other things, or other channels of inquiry that aren't being handled—maybe it's text, maybe it's live video, maybe your sales reps aren't real good with email responses—we can provide resources that can handle that.

We’d love to discuss that with you. Put a message into our website and we'll have an expert contact you to discuss what options you have that will help grow your business and grow your sales where you can retain all the revenue and still have coverage on an as-needed basis.