Rebuilding Trust: How to Help Fraud Victims Recover and Thrive
Download MP3Introduction:
- Overview of speaker's role: Beyond one-on-one consultations and advisory calls at Actual Human, there's extensive live in-person presentations to industry trade groups, professionals, and experts.
- Highlight of ACFE (Association of Certified Fraud Examiners) conference as a key event for fraud prevention professionals.
Main Discussion Points:
- Purpose of the presentation: Shift from solely finding fraud to aiding fraud victims effectively.
- Importance of proactive support: Comparing fraud detection to medical diagnosis without follow-up support.
- Enhancing "bedside manner" in fraud investigations: Helping victims navigate recovery options and prevent further harm.
- Types of victims: From business and consumer losses to complex probate cases.
Detailed Insights:
- Advanced Victim Fraud Support presentation preview.
- Emphasis on ACFE members' roles in not just detecting but also supporting victims.
- Impact of faster fraud detection and its aftermath on victims.
Key Training Objectives:
- Teaching fraud examiners to act as first responders.
- Protocol for supporting victims: Coping mechanisms, engaging resources, and preventing cascading effects.
Closing Remarks:
- Addressing the life-altering impact on victims within 24 hours of fraud discovery.
- Invitation to explore further resources and support at Actual Human.
- Encouragement for viewers to engage in live consultations for personalized advice and assistance.
Call to Action:
- Encouragement to comment or ask questions on Actual Human's platform.
- Highlighting availability of live one-on-one consultations with experts across various fields.
This structure outlines the episode's focus on empowering fraud examiners to support victims comprehensively, moving beyond detection to proactive victim assistance.
