The Expert Podcast

• Understanding the role of a mediator: not the argument police or enforcers of conflict resolution.
• Mediators don’t impose solutions or force you to take specific actions in your dispute.
• The mediator’s job is to help uncover a solution that already exists between you and the other party.
• Solutions are found deep within your thoughts and stories—listening carefully to your emotions and perspective.
• Often, the visible positions in conflict mask underlying overlapping interests.
• Mediators help reveal these common interests that might not be obvious at first glance.
• This process helps you reach resolution without sacrificing anything important, especially your pride.
• Unlike courts or lawyers, mediators facilitate discovery of your own mutually beneficial answer.