Exposing Car Dealers: Unveiling Sales Tactics Under Scrutiny
Download MP3Overview of FTC's New Rules for Auto Dealerships:
- A few weeks ago, we discussed the Federal Trade Commission's (FTC) new regulations under Rule 5 (Section 5) regarding auto dealer marketing and sales processes.
What are Consent Decrees?
- The FTC is not only passing new rules but also changing dealership operations using consent decrees.
- The FTC investigates dealerships' advertising and business practices.
- If questionable practices are found, the FTC can file complaints or regulatory actions.
What Happens with a Consent Decree?
- Dealerships can choose to fight the action or negotiate.
- Instead of a trial or large fine, dealerships sign a consent decree, agreeing not to use specific tactics and abide by the rules.
Clarifying Vague FTC Rules:
- Consent decrees help clarify vague FTC rules. For instance, the rule saying “no misleading practices” could mean dealerships must include a vehicle's VIN in advertisements for pricing accuracy.
- Consent decrees provide specific and clear guidelines to dealerships.
Creating Precedents and Widespread Compliance:
- Once a dealership signs a consent decree, it sets a precedent for other dealerships.
- If a group of dealerships follows the same rules and others do not, the FTC can target non-compliant dealerships, labeling their actions as anti-competitive.
FTC's Strategy for Enforcement:
- The use of consent decrees expands compliance across the industry, ensuring proper advertising, pricing, and sales tactics.
- It covers everything from finance department add-ons like warranties and GAP insurance to things like nitrogen tires.
Why Consent Decrees Matter:
- The FTC uses consent decrees as leverage to ensure dealerships operate within the legal environment for proper advertising, marketing, and sales practices.
