Cyber Insurance: When Coverage Becomes Chaos

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Episode Show Notes: 
  • What makes cyber insurance so different and mysterious compared to other insurance types like fire, slip and fall, or professional liability insurance.
  • Cyber insurance can be part of an existing policy, standalone, or even absent — and it has unique challenges every business owner should know.
  • The hidden infrastructure problem in cyber insurance and why it’s a growing risk for all businesses, no matter the size.
  • Digital assets such as servers, customer data, and information are invisible but critical risks that can cause catastrophic losses, possibly bigger than physical damage like a fire.
  • Unlike traditional insurance products that have been around for decades, cyber insurance is relatively new — about 10 years old — and still immature.
  • The cyber risk landscape evolves rapidly as hackers develop new attack methods every year, making it difficult for insurers to keep up.
  • Real-world examples show how cyberattacks can disrupt life-saving hospital equipment, fire stations, and essential supply chains, proving the potential for catastrophic consequences.
  • Cyber insurance began as a way to cover minor hacks but now must address crisis-level events with potentially unlimited damages and losses.
  • Traditional insurance pricing relies on historical data, but cyber insurance lacks consistent, reliable claims data due to its evolving nature.
  • The difficulty for insurers to price premiums accurately means some are hesitant to write policies, creating coverage gaps in the market.
  • There are calls for government involvement to create a backstop or shared facility to handle catastrophic cyber risks beyond the capacity of private insurers.
  • Even if you're a small business, having some cyber coverage is essential for insights on prevention and minimal financial protection for smaller incidents.
  • Cyber insurance policies require adherence to best practices such as strong passwords and server protection; failure to comply may invalidate coverage.
  • Best practices vary across insurers, leading to confusion and a lack of standardized cyber security protocols.
  • A call for government or industry standard organizations (like ASTM) to develop minimum standards to unify cyber risk management across insurers and insured companies.
  • Coordinated security standards across supply chains reduce vulnerabilities and make it harder for hackers to exploit weak links, helping protect the broader economy.
Cyber Insurance: When Coverage Becomes Chaos
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